Phishing attack leads to Transak data breach

Updated on 21/10/2024

Transak, a Web3 payment infrastructure provider used by several cryptocurrency platforms, has released a statement reporting a security incident that affected 11.4% of its users, corresponding to some 92,000 customers.

The company's investigation has revealed that an unauthorised attacker gained access to an employee's laptop through a social engineering phishing attack, using the stolen credentials to access the system of an external provider contracted for document scanning and verification services by Transak.

Among the information leaked from the provider are names, dates of birth, identification documents and media files of Transak users. The company has shared an update on the incident, providing guidelines on how to strengthen the security of its platform, as well as information on the process for notifying customers and partners of the incident.